For every company, digital solutions are becoming the oxygen which allows a business to breathe and run at market speed. Digital is now mainstream in every business and across every sector – it isn’t just about those tech giants or unicorn startups that we all recognize. IDC predicts that by 2022 fully 80% of revenue growth will depend on digital offerings and operations. For the IT function of the future, this means your organization can live or die by the way it delivers technology services, responds to issues and manages expectations.